Avery Sullivan

Manager of Technical Support at Pendo

Total activity

9
Last activity

February 17, 2021 20:30
Member since

October 13, 2020 15:16
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2
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Activity overview

Latest activity by Avery Sullivan

Avery Sullivan commented, February 17, 2021 20:30
Thanks Dwight Bussman ! I've been following that article and it doesn't appear this feature has yet launched. Is there specific verbiage I should keep an eye out for / do you have any insight into ...
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- Avery Sullivan
- Created February 17, 2021 20:30
- 0 votes
Avery Sullivan commented, January 21, 2021 16:31
I'm still unable to log into the Support mobile app at all. Here's what keeps happening: 1. Open Support app 2. Enter subdomain, I'm then asked to sign in via SSO which we have configured. 3. I cl...
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- Avery Sullivan
- Created January 21, 2021 16:31
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Avery Sullivan commented, December 23, 2020 16:13
Dwight Bussman We had data from the Legacy Salesforce integration package piping into our BI tool that were listed as Custom Objects within the package components. Take "Zendesk Support Organizatio...
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- Avery Sullivan
- Created December 23, 2020 16:13
- 0 votes
Avery Sullivan commented, October 13, 2020 20:36
Dwight Bussman This worked! Apologies, I missed this in the documentation. Thanks so much for the quick reply here.
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- Avery Sullivan
- Created October 13, 2020 20:36
- 0 votes
Avery Sullivan commented, October 13, 2020 15:16
To bump the comment above, now that I've installed the new v2 package, users are seeing the "You do not have the level of access necessary to view this application" when trying to access the Ticket...
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- Avery Sullivan
- Created October 13, 2020 15:16
- 0 votes