Helle Buhl
- Total activity 100
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Activity overview
Latest activity by Helle Buhl-
Helle Buhl commented,
We have procedure - always delete attachments that includes personal information when closing the ticket. Unfortunately - this does not always happen. So I would like to have a view where I can se...
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Helle Buhl commented,
Installed and working - but - I have Helpcenter/Guide setup in 3 different languages - and the URL is different. I have setup GA so that I only see the danish statistics ( I thought) - but I see fr...
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Helle Buhl commented,
The guide comparison plan is very nice. But - I have the legacy plan, and I would like to be able to compare this plan to the others.
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Helle Buhl commented,
I have got this information from legal: Daniele Longo (Zendesk Legal) Sep 12, 14:06 IST Dear Helle, I checked with the product team: the app, like many mobile apps, relies on the mobile user to ...
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Helle Buhl commented,
Hi David Rose Did you get an answer to your question about the Zendesk APP? I have the same worries that you have about the APP (and also about the 30-days)
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Helle Buhl commented,
Just to be clear. What about incoming mails? If the customer's server is supporting TLS and the customer is sending an email to our Zendesk is this mail then encrypted with TLS ? As I understand...
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Helle Buhl commented,
Thanks Ryan W
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Helle Buhl commented,
A direct link to the articles about email encryption would have been nice. It is almost impossible to find anything on that site. I can't find where I can search on that site. And sending an email ...
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Helle Buhl commented,
I would also like to learn more about this.
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Helle Buhl commented,
Another request from our customers. They would like to be able to see all open tickets in one view. I mean - not solved and closed tickets - but; pending, on hold and of course open tickets.