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Michael

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  • Organization Permissions

    Hello, hoping I could get some help with this situation. One of our clients does not want give "All can comment on all" permission to their Organization in Help Desk to prevent the entire company f...

  • Floating time ranges

    Hi, I'm hoping for some help with a weird insights recipe. For context, I have to track our company's 90 day complaint percentage, so I need to see what that number was last week, two weeks ago, et...