
Imran Rabbane Sawjet
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Last activity
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Activity overview
Latest activity by Imran Rabbane Sawjet-
Imran Rabbane Sawjet commented,
I add an end-user in cc. But he didn't get any email. Here is the settings of CC
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Imran Rabbane Sawjet commented,
Can I add a non-agent's email id in CC option?
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Imran Rabbane Sawjet commented,
Thank you
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Imran Rabbane Sawjet commented,
Example: Here "Location (HUB)" is a custom field. This field information has been changed 5 times on one ticket. I need detail history (previous information) of those 5 changes with the date & time.
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Imran Rabbane Sawjet commented,
How do I get Historic attributes in Insights for the customs fields?
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Imran Rabbane Sawjet commented,
Hey, I can't add Date(event) in How panel. Can you please share what is the problem?