Stephen Pryke
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Total activity28
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Last activity
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Activity overview
Latest activity by Stephen Pryke-
Stephen Pryke commented,
Hi - did the change mentioned at the very beginning also affect the icons in the CC field? If so, could you look at this again? https://support.zendesk.com/hc/en-us/community/posts/211816628-User-i...
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Stephen Pryke commented,
+100 Just discovered this nice 'feature' - ie the tickets from one user can be spread over mulitple organizations if the tickets were closed before the organizations changed. Makes reporting usel...
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Stephen Pryke commented,
Any end in sight for this? Every day it gets more and more frustrating. I found yet another incorrect tag today in a closed ticket which one of our 39 agents had mistyped. It won't affect statisti...
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Stephen Pryke commented,
+1 for this from me. It's particularly problematic for us, as we tend to merge a lot of tickets to keep information channels sleek, and this automatically closes the merged ticket. We try to remem...