Aaron
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Activity overview
Latest activity by Aaron-
Aaron commented,
Ok I simply deleted all links to attachments, and instead added 'download' links that point to the access restricted page with the attachment. This is a working 'work-around'.
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Aaron created a post,
access restriction in Guide and error page handling
situation: An attachment is save in an access restricted article in Guide. This attachment is linked from an open article in Guide. If a user clicks a link that points to the access restricted arti...
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Aaron commented,
I fixed the search myself: article_page.hbs used {{search scoped=true submit=false}} home_page.hbs used {{search submit=false instant=true class='search search-full'}} Hence, simply copy and paste ...
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Aaron created a post,
Guide: search dependencies
AnsweredIt happened a couple of times that I (and customers) did not find a desired article using the search function in Guide, although I used the title of the article as a search word. Zendesk told me th...
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Aaron commented,
As I didn't find an existing solution, I programmed my own using python for API requests and cytoscape for visualization.
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Aaron commented,
looks like google analytics can solve the problem following this post
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Aaron commented,
it appear like Mark is more referring to a semantic network and Jennifers post answers the broken link question . On the first glance it seems to be only a solution for internal broken link (withi...
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Aaron commented,
I also see the need for the visual representation of the links (semantic network) as it happens that an old article is deleted and links pointing to it must be redirected.
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Aaron commented,
related post: https://support.zendesk.com/hc/en-us/community/posts/223093907-Need-ability-to-better-manage-images-in-articles-?page=1#community_comment_360002209988
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Aaron created a post,
general image databank
There are two independent and separate image uploads for Zendesk Guide: The theme image-assets are for ‘styling’, to be included in the style.css for example. The image upload within articles is f...