Avatar

Chris

  • Total activity
    9
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    2
  • Subscriptions
    2

Activity overview

Latest activity by Chris
  • Avatar

    Chris commented,

    Hi Zendesk,   Is there any progress on this? We're in a similar boat as Dan. Almost all of our help center traffic comes from the widget on our site and I'd love to be able to find out what people ...

  • Avatar

    Chris commented,

    Is there any way to even see an expanded view of the Overview Help Center reports? I'd like to see more than just the top 5 searches. Especially, searches without answers or that create tickets wou...

  • Avatar

    Chris commented,

    Thanks so much Zach! You rule!

  • Avatar

    Chris commented,

    Zach, Thanks so much. I still don't understand how I would get that as part of a comment (or part of a signature) so the user doesn't get an e-mail just asking for feedback.Do I put that thing into...

  • Avatar

    Chris commented,

    Is it possible to get the Satisfaction links in a comment on an existing ticket? I do not want to bother customers with additional e-mails with the survey. They find this annoying and it lowers the...