Chris
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Total activity9
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Last activity
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Activity overview
Latest activity by Chris-
Chris commented,
Hi Zendesk, Is there any progress on this? We're in a similar boat as Dan. Almost all of our help center traffic comes from the widget on our site and I'd love to be able to find out what people ...
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Chris commented,
Is there any way to even see an expanded view of the Overview Help Center reports? I'd like to see more than just the top 5 searches. Especially, searches without answers or that create tickets wou...
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Chris commented,
Thanks so much Zach! You rule!
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Chris commented,
Zach, Thanks so much. I still don't understand how I would get that as part of a comment (or part of a signature) so the user doesn't get an e-mail just asking for feedback.Do I put that thing into...
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Chris commented,
Is it possible to get the Satisfaction links in a comment on an existing ticket? I do not want to bother customers with additional e-mails with the survey. They find this annoying and it lowers the...