Julian Lasser
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Activity overview
Latest activity by Julian Lasser-
Julian Lasser commented,
Hi Brett, I also have this same concern, is it possible to share the solution given to Shahd? Julian
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Julian Lasser commented,
Hi ZD team, I found this series really useful, thanks for sharing your experience. If this is a monthly discussion, where are the rest of the series? (unless after 16 months the plug was pulled or ...
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Julian Lasser commented,
Hi Robin, It seems I can't add more than one tag to the "field options" section of the about custom field, right? This is what I want to do: I've set up several categories with subcategor...
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Julian Lasser commented,
Thanks Brett.
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Julian Lasser commented,
Hi Brett, Thanks for your response, I was asking for such field because our customer would like a report where it shows other attributes plus the last comment made on the ticket so to have a quick ...
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Julian Lasser commented,
Hi, I want to add a column in a simple report to show the content of the last comment made to a ticket. I've looked around all the available attributes and the closest I found was "tickets upd...
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Julian Lasser commented,
I understand that permanently deleting a ticket will not remove that ticket number from the ticket count as that sole piece of information will be saved as a record. Is there anything that can be d...