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Vodafone Qatar

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Activity overview

Latest activity by Vodafone Qatar
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    Vodafone Qatar commented,

    1. Community
    2. Feedback on Chat
    3. Zopim Timestamps

    I have to agree with GMT +0 time stamping not being convenient at all. This is bad experience and information from a customers' perspective and as a company we want to provide what should be deemed...

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    • Vodafone Qatar
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    • 1 vote
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    Vodafone Qatar created a post,

    Chat Transcripts to customer not in local time zone

    Answered
    1. Community
    2. Chat Q&A

    Hi, I believe this question has been raised sometime back as well. When a customer requests for the chat transcript they do not receive it in their local time. There is a business requirement that ...

    • Vodafone Qatar
    • Created
    • 5 followers
    • 3 comments
    • 0 votes