Edwin Schukking

Director, Global Member Services @ Kantar Lightspeed / Location: Amsterdam, Netherlands

Total activity 163
Last activity April 28, 2019 16:11
Member since October 10, 2012 16:01

Following 0 users
Followed by 0 users
Votes 42
Subscriptions 92

Activity overview

Latest activity by Edwin Schukking

Edwin Schukking created a post, February 21, 2018 09:17
What App to use for translate ticket descriptions from Arabic?
1. Community
2. Support - Integrations and Third-Party Apps
Hi, We are looking for your advise what app to use to translate Zendesk ticket content from Arabic into English. We are not looking for a professional translation, but good enough so our agents wou...
- Edwin Schukking
- Created February 21, 2018 09:17
- 1 follower
- 0 comments
- 0 votes
Edwin Schukking commented, October 12, 2017 10:26
Hi Jessie, Thanks for letting me know, this is great! Kind regards,Edwin
- View comment
- Edwin Schukking
- Created October 12, 2017 10:26
- 0 votes
Edwin Schukking commented, October 04, 2017 08:40
Hi Nicole, Thank you for the confirmation. At the moment we are only weeks away from launching our Swiss portal, but just now I checked and Swiss Italian is not an option to select yet. Since DEV i...
- View comment
- Edwin Schukking
- Created October 04, 2017 08:40
- 0 votes
Edwin Schukking commented, September 04, 2017 11:24
Hi Jessie, Indeed we would like to be able to use Swiss Italian support! Now we are feeling special to be the first Zendesk users to use the Swiss Italian language codes :-) We are setting up the ...
- View comment
- Edwin Schukking
- Created September 04, 2017 11:24
- 0 votes
Edwin Schukking commented, September 04, 2017 07:55
Thanks, @Trapta . We'll have a look into the tip! Edwin
- View comment
- Edwin Schukking
- Created September 04, 2017 07:55
- 0 votes
Edwin Schukking commented, August 11, 2017 17:21
I have more or less the same question as Adelle. When the user votes NO, we would like to display the list of forms, so they can submit a ticket using one of the contact forms.
- View comment
- Edwin Schukking
- Created August 11, 2017 17:21
- 1 vote
Edwin Schukking commented, August 08, 2017 10:15
Hi Jessie, Any news from the Product Team on this?Or shall I create a support ticket instead? Kind regards,Edwin
- View comment
- Edwin Schukking
- Created August 08, 2017 10:15
- 0 votes
Edwin Schukking commented, August 03, 2017 07:09
Thanks, Jessie!
- View comment
- Edwin Schukking
- Created August 03, 2017 07:09
- 0 votes
Edwin Schukking created a post, August 02, 2017 16:29
Swiss Italian?
1. Community
2. Guide - Troubleshooting and Q&A
Hi everyone, I must be blind, because I notice in the language list Swiss French Swiss German but Swiss Italian I could not find in the list. Is there a setting I missed? Kind regards,Edwin
- Edwin Schukking
- Created August 02, 2017 16:29
- 3 followers
- 11 comments
- 0 votes
Edwin Schukking commented, July 25, 2017 11:04
Hi, Not sure, but instead I might need to calculate the value when the number of re-opens of the ticket is still 0 (zero), the status is Solved and the value in the calculated column is NULL. Kind ...
- View comment
- Edwin Schukking
- Created July 25, 2017 11:04
- 0 votes