Jacquie

1. Community
2. Feedback on Explore
3. What is the ETA for the "Export entire dashboard to a single file"

This feature is available in Insights, if Zendesk wants to move to Explore then this feature should be carried over as well before Insights retire

• View comment
• Jacquie
• Created May 26, 2020 09:04
• 0 votes

1. Community
2. Explore Q&A
3. Explore PDF Export Cut Off Issue

Hi Any updates on the PDF export cut off issue? We send daily email updates with PDF on our stats, without this being fixed in Explore,  Insights should not be retired.

• View comment
• Jacquie
• Created May 14, 2020 13:11
• 0 votes

1. Explore
2. ...
3. Building queries
4. Metrics and attributes for Zendesk Support

Started to try to replicate our existing Insights custom reports to Explore, however, I noticed that "Date/Month(Event)" is not available in Explore.  I tried using "Updated Date/Month" but it does...

• View comment
• Jacquie
• Created February 12, 2020 03:11
• 0 votes

1. Support
2. ...
3. Insights reporting
4. Time Tracking recipe: Leaderboards, time logs, top customers (Insights only)

Hi All, Really appreciate all the guidance being shared here.  Is there any way to get the following which will be filtered per updater: AVG Time Spent per Comment(min) - private and public commen...

• View comment
• Jacquie
• Created December 18, 2018 09:11
• 0 votes