So following up on this post, I would like to ask if it's possible to create a deeper integration with Zoho, more like the native Salesforce one that is built very deeply into zendesk... Which is t...
Our reps fly around the country. If they want to make a call, they need to stop what they're doing, open a laptop, then try to make a call like that. Freshdesk and Desk.com have offered mobile apps...
+1 - voicemail for an agent
Please show when someone is on a call on the ticket?
Definitely the sound needs the ability to be changed, or repeated based on urgency of ticket
@nicole please show me where the arrows are. https://cl.ly/0P2r2I26161q
Dwight, lets reverse the question. Tell me what is great about the mobile app and how ahead of it's time it is. Compare zendesk's mobile app vs desk.com, or fresh desk for that matter. Tell me how ...
Hi is there an update on this? Small files (set to the 25MB limit that zendesk sets anyways) would be just fine.