Jill Gala
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Last activity
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Activity overview
Latest activity by Jill Gala-
Jill Gala commented,
Hi, I am trying to create a custom metric which basically connects #Unsatisfied with a particular Ticket Tag. They are not directly connected. I do not understand how I should connect them with Tic...
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Jill Gala commented,
Hi Jessie, I have already been helped with my query. Thanks a lot!
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Jill Gala created a post,
Help Creating Custom Metric
Hi, I am trying to create a custom metric which shows the number of tickets that have been changed from a particular group to another. I have written this query, however, it returns no values. SE...
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Jill Gala commented,
Hi, I am trying to create a report for the number of tickets that have been changed from a particular ticket group to another ticket group. I know the names of both the ticket groups. Any sugges...