
David Rose
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Total activity50
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Last activity
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Member since
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Following0 users
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Votes11
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Activity overview
Latest activity by David Rose-
David Rose commented,
I too (professional version of SF) don't have a "Lock sessions to the IP address from which they originated" setting, only a domain setting.
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David Rose commented,
The first link in the section Connecting Zendesk Support to Salesforce goes to an internal KB article which we don't have access to. Follow the steps in Setting up your Zendesk for Salesforce Integ...
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David Rose commented,
Hi NicoleAny chance of step by step guide to what is required in this situation. It's a common way to interrogate SF from ZD. Cheers
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David Rose commented,
I'm getting a notice in ZD that I have 43 days to migrate to the new SF integration BUT we don't want any kind of syncing of any data. We just want to be able to view SF Contact/Organization data i...
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David Rose commented,
With GDPR around the corner, one of the things we have to ensure is the security of data - making sure that data isn't available to someone that doesn't need it. Unfortunately Zendesk has opened up...
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David Rose commented,
Hi JessieI spoke to the ICO office today and they confirmed that with GDPR all web sites HAVE to allow the user to explicitly Opt-in to any cookies that are not essential for the working of the web...
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David Rose commented,
Maybe I'm old and cynical, but I do find it frustrating that Zendesk are able to find time and money to fund and publicize a clinical facility at a local hospital but can't manage to develop such a...
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David Rose commented,
We have this problem too. Are we all using the same browser (Chrome) ?It seems (anecdotally) to work in FireFox.
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David Rose commented,
This really is rubbish. Tickets are now in limbo - not attached to the correct organisation and thus looking at an organization's support history is incorrect. This is bad for the agent (they may e...
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David Rose commented,
@Charlie Fellenbaum - I couldn't have put it better myself.