Owen Calvert

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Latest activity by Owen Calvert
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    Owen Calvert commented,

    hey Jordan Dayton awesome code you have there, i appreciate the share (rhyme unintentional) would it be possible to use the same display for google drive pdfs? the links do not have the file name e...

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    Owen Calvert created a post,

    Need To Hide Help Category Block from End-Users Only

    Hey all, I need help hiding a block from end-users and only allow it to be seen by Agents.     The 'Agent Knowledge Capture' block is for internal use only. We need this hidden from end-users, as ...

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    Owen Calvert created a post,

    SMS Behaviours for Multiple Phone Numbers


    Hey guys, I was wondering about how ZD behaves when sending an SMS to an end-user with more than one phone number. It is assumed that the SMS will go to the (direct line) number as a priority, but ...