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Depop Ltd.

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Latest activity by Depop Ltd.
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    Depop Ltd. commented,

    1. Community
    2. Zendesk on Zendesk
    3. Zendesk on Zendesk: Bump Bump Solve

    Hey Jessie   Can I check this set up? We want to test this in a Category, to start! Emailing a User following 48 hours in 'pending' and want to solve the ticket 24 hours later - this is the bit I c...

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    Depop Ltd. commented,

    1. Support
    2. ...
    3. Insights reporting
    4. Agent touches in Insights

    Trying to run a report of:   Agent/Admin touches  Agent/Admin solved tickets Broken down by individuals over a previous week basis (or Week of the quarter etc)   Thanks in advance!

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