Hannah Meier
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Last activity
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Activity overview
Latest activity by Hannah Meier-
Hannah Meier created an article,
Why does the Backlog dataset only show the Backlog recorded - Hour as 23?
Question Why does the Backlog dataset only show Backlog recorded - Hour as 23? Answer Because backlog data is captured on a per-day basis, it cannot be segmented hourly. The Backlog recorded - Hour...
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Hannah Meier created an article,
Why does my data change for dates in the past?
Question Why does my data change for dates in the past? Each time I look at a report for a time period in the past, the data changes. For example, for the period of last month, the query showed a f...
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Hannah Meier created an article,
Explore recipe: Created tickets per month compared to the previous month
In this recipe, you will learn how to create a report that shows you the number of created tickets per month compared to the percentage of created tickets in the previous month. What you'll nee...
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Hannah Meier commented,
Hello Richard H Dawson II, You can do this by changing the last part of the formula, which formats the date. For example, if you want this formula to show the year and week number, you can change t...
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Hannah Meier commented,
Hello fellownarrator, As discussed previously, the "reset" button on the bookmarks is working as designed. The "reset" button on a bookmark resets all filters so that they no longer impact any dash...
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Hannah Meier commented,
Hello Sydney Neubauer, You can do this by adding a pinned bookmark to your dashboard. Bookmarks interact with both live and not-live dashboard filters. For more information on using bookmarks with ...
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Hannah Meier commented,
Hello Jessica Strozyk, There is a data threshold of 50,000 rows on the underlying SQL in Explore. Explore is only able to query 50,000 rows of data at a time and displays the Network Error if that ...
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Hannah Meier commented,
Hi Ben L, It would be better to create a Standard calculated attribute that identifies tickets with 0 public comments and use that attribute to filter your query.
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Hannah Meier commented,
Hi pstrauss, It sounds like you're on the right track for creating this report. I'm going to open a ticket about this so we can take a better look at what you've created and what's missing from it.
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Hannah Meier commented,
Hi Rachel, I'm going to pull this question into a ticket so I can look at some examples of this happening in your account. You should see an email shortly with the ticket data.