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Jeff James

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Activity overview

Latest activity by Jeff James
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    Jeff James created a post,

    Increasing Zendesk Talk's Maximum Queue Wait Time

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    1. Community
    2. Feedback on Chat

    Our company uses Zendesk Talk and receives 2000-3000 calls per day in our peak season. Because we are in the Utility Management industry, our type of customer is willing to wait extended periods of...

    • Jeff James
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    • 27 comments
    • 7 votes