Brendon Wilder

Total activity

7
Last activity

December 03, 2020 15:47
Member since

February 12, 2020 13:08
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Activity overview

Latest activity by Brendon Wilder

Brendon Wilder created a post, December 03, 2020 15:47
Attach multiple Zendesk domains, single Slack team
1. Community
2. Feedback on Support
Hi, Several teams in my organization have their own Zendesk instances, but we all use a single Slack teams. One of the teams using Zen have already claimed the Zendesk Slack integration, leaving t...
- Brendon Wilder
- Created December 03, 2020 15:47
- 2 followers
- 1 comment
- 0 votes
Brendon Wilder commented, February 12, 2020 14:35
Ha! Need to use the Zendesk: Ticket Updates dataset, not the Zendesk: Ticket dataset. The way step 3 wraps around, it's easy to miss that last word.
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- Brendon Wilder
- Created February 12, 2020 14:35
- 0 votes
Brendon Wilder commented, February 12, 2020 13:23
Upon tinkering with the calculations, it looks like all of the fields in the provided calculations are no longer exist. Assuming [Requester role] would sub for [Updater role] and [Ticket ID] would ...
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- Brendon Wilder
- Created February 12, 2020 13:23
- 0 votes
Brendon Wilder commented, February 12, 2020 13:08
Same here.
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- Brendon Wilder
- Created February 12, 2020 13:08
- 0 votes

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