
Brendon Wilder
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Last activity
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Activity overview
Latest activity by Brendon Wilder-
Brendon Wilder created a post,
Attach multiple Zendesk domains, single Slack team
Hi, Several teams in my organization have their own Zendesk instances, but we all use a single Slack teams. One of the teams using Zen have already claimed the Zendesk Slack integration, leaving t...
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Brendon Wilder commented,
Ha! Need to use the Zendesk: Ticket Updates dataset, not the Zendesk: Ticket dataset. The way step 3 wraps around, it's easy to miss that last word.
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Brendon Wilder commented,
Upon tinkering with the calculations, it looks like all of the fields in the provided calculations are no longer exist. Assuming [Requester role] would sub for [Updater role] and [Ticket ID] would ...
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Brendon Wilder commented,
Same here.