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Monica

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Recent activity by Monica Recent activity Votes
  • Display Voting for Articles Except ~5 Articles

    I am working on removing the display of voting an article was helpful for a handful of articles.  I can do it for one article, but I'd like to apply it to a section of help articles  I tried with s...

  • Backlog Age by Hours

    I am trying to create a report to count the number of tickets that remain new/open and unassigned within a group which groups tickets by how long ago they were created. Ticket status, ticket group,...