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Mathew Coomber

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Latest activity by Mathew Coomber
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    Mathew Coomber commented,

    We use the Zendesk app Out of Office which is available from the Apps Marketplace and does exactly what it says on the tin: "This app will allow Admins to manage their Agents' vacation statuses, a...

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    Mathew Coomber created a post,

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    I don't know about you guys but I am the Zendesk administrator and the point of escalation for the company, I deal with all the difficult customers but I also deal with everyday tickets so I would ...