
成茂
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Last activity
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Activity overview
Latest activity by 成茂-
成茂 created a post,
Show article attachment by locale
Hi, I want to show only Japanese pdf attachment for Japanese user, and only English pdf attachement for English user. But currently Zendesk Guide shows all of attachments regardless of user's local...
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成茂 commented,
I understand. I will submit a ticket for this at develop.zendesk.com. Thank you.
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成茂 commented,
Hi Bryan, Thank you for your reply. Our program sends {"sig": "PING", "payload": "Ping"} every 30 seconds. Here is more detailed logs. [2020-02-21 10:23:29] got msg: {"sig":"PONG","payload":"Ping"}...
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成茂 created a post,
Chat Conversation API is periodically disconnected
I'm building and operating a chat BOT service using the Chat Conversation API.I've been experiencing a phenomenon where the connection to the Conversation API is disconnected all at once at 12:13 (...
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成茂 commented,
Hi Jay, > May I know if you are still experiencing the same issue? It seems to that the "concurrent session limit reached" error has fixed. But the following error still occurred on Oct 25, Oct 30,...
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成茂 commented,
Hi, I would like to know the current status. Do you have any prospects for when the issue will be solved? Regards,
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成茂 commented,
Hi Jay, I understand. I look forward to your reply.
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成茂 commented,
Hi Heather Thank you for replying. > I just have a feeling it might be connected to the Chat limit perhaps? If not, is there some limit somewhere else it might be hitting? I checked my account sett...
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成茂 created a post,
Chat Conversation API Error: concurrent session limit reached
Hi, I'm developing my bot program using Chat Conversation API. On Sep 17, I launched the program ( established a connection to websocket url ). It went well for several days, but suddenly the foll...
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成茂 commented,
The issue is solved! In my widget, I sort the chat logs by timestamp as Web SDK sample does. So, because of timestamp difference of browser and server, the chat logs had displayed in wrong order. ...