成茂
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Activity overview
Latest activity by 成茂-
成茂 commented,
Hi Jay, > May I know if you are still experiencing the same issue? It seems to that the "concurrent session limit reached" error has fixed. But the following error still occurred on Oct 25, Oct 30,...
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成茂 commented,
Hi, I would like to know the current status. Do you have any prospects for when the issue will be solved? Regards,
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成茂 commented,
Hi Jay, I understand. I look forward to your reply.
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成茂 commented,
Hi Heather Thank you for replying. > I just have a feeling it might be connected to the Chat limit perhaps? If not, is there some limit somewhere else it might be hitting? I checked my account sett...
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成茂 created a post,
Chat Conversation API Error: concurrent session limit reached
Hi, I'm developing my bot program using Chat Conversation API. On Sep 17, I launched the program ( established a connection to websocket url ). It went well for several days, but suddenly the foll...
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成茂 commented,
The issue is solved! In my widget, I sort the chat logs by timestamp as Web SDK sample does. So, because of timestamp difference of browser and server, the chat logs had displayed in wrong order. ...
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成茂 created a post,
The value of the timestamp returned by Zendesk Chat Web SDK is wrong
Answeredhttps://api.zopim.com/web-sdk/#zchat-getchatlog The time stamp of the chat message that can be obtained by zChat.getChatLog () above differs depending on the Zendesk Chat account used. - Chat accou...
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成茂 created a post,
Core API: Get custom ticket fields which are selected for Web-Widget
Is that possible to get field IDs of custom fields which are selected in Web-Widget settings via Core API?
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成茂 created a post,
ZendeskChat Web-SDK: Is there a way to get the timestamp of server side API before chat starts?
AnsweredHi. ]I'm developing custom chat widget by using ZendeskChat Web-SDK. And I want to rearrange order of messages(both of visitor's and agent's) by timestamp on the custom widget. But the timestamp of...