Megan Romero
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Total activity19
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Last activity
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Member since
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Following0 users
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Votes8
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Activity overview
Latest activity by Megan Romero-
Megan Romero commented,
Shouldn't there also be a trigger to remove these bump tags from follow-up tickets and not just when these tickets are re-opened? I would think that you wouldn't want the follow-up tickets to start...
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Megan Romero commented,
Is there an overall fix for this yet? If an account already has users created, many of which may not be verified, it seems like a bug that you would have to go in and verify each email address one ...
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Megan Romero commented,
This is great and very useful. But how would you use this to create a query that show the # of follow-up tickets over time? I don't need the Ticket Id, but just the total follow-up tickets created ...
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Megan Romero commented,
If I delete a ticket, will it be deleted from Insights reporting? Or will it still be accessible in Insights and/or counted in Insights?