이지훈
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Activity overview
Latest activity by 이지훈-
이지훈 commented,
However, this update does not include updates to automation or triggers that can include end users in the CC.https://support.zendesk.com/hc/en-us/community/posts/203422496-Add-end-user-as-CC-via-Tr...
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이지훈 commented,
I have seen an update to the CC section as follows:https://support.zendesk.com/hc/en-us/articles/360002113728-Migrating-to-CCs-and-followers However, this update does not include updates to automat...
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이지훈 commented,
Mohamed. I think you can solve this with triggers. As shown below, set the condition of the trigger to your customer's organization, and then create a trigger that assigns the action to a specifi...
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이지훈 commented,
あなたは "instant search」を言っているようだ。下の記事を参照してください。 https://support.zendesk.com/hc/en-us/articles/216367358#topic_xqw_dd1_cw
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이지훈 commented,
玉井裕之 様。 모든 CC를 삭제할 수 있는 방법은 있습니다.아래 기사를 참고 바랍니다. https://support.zendesk.com/hc/en-us/community/posts/209285958-Removing-ALL-CCs-from-a-ticket-via-a-Trigger-Target 당신에게 도움이 되었으면 합니다. --------------...
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이지훈 created a post,
Request for adding session expiration option value
I recently tried to use the session expiration option. (Security > Authentication > Session expiration) But between 30 minutes and 8 hours there was no value. I think session timeout is too long fo...
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이지훈 commented,
I also really want to increase the number of views. I expect good news. +1
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이지훈 commented,
Olivier Guichard This has already been implemented. Check this out. SETTINGS - tickets - Attachments - Include attachments in emailsInclude actual attachments in outbound emails instead of links. N...
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이지훈 commented,
Anything on this yet?