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Anu Alppiranta

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Latest activity by Anu Alppiranta
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    Anu Alppiranta commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Managing tickets in bulk

    Hi, Would be great to have a macro for adding item to Analytics before deleting a ticket. There could be subject and communication channel defined and then do it as bulk weekly or monthly basis. Ad...

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