Mike Rappaport
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Votes on activity by Mike Rappaport Sort by votes-
I want to learn to do 2 simple elements you used in your own article- A table of contents with links to lower part of the page, and highlighted note boxes. I can't seem to figure out either! These ...
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For one of my agents using chrome, the Call/Answer button doesn't do anything when clicked. No error message or anything, just unresponsive. It does work on firefox (though Chrome is our preferred ...
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How long does it take for the default "Request Customer Satisfaction Rating" automation to show up under settings > business rules > automation? I enabled CSAT surveys this morning (1 hour ago) and...