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Karis Thoresen

Knowledge Base Manager

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Activity overview

Latest activity by Karis Thoresen
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    Karis Thoresen commented,

    1. Community
    2. Zendesk on Zendesk
    3. Fine Tuning: Delivering timely support with Web Widget

    Can you answer: How can analytics provide you with insight into what's working and areas of growth as you focus on continuous improvement?

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    Karis Thoresen created a post,

    Table Formatting Help

    1. Community
    2. Guide Q&A

    In a Help Center article I need to adjust the column width to make it wider. In the screen shot below you can see the last column in the table is way too thin. I want to make it much wider. I know ...

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    • 3 comments
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    Karis Thoresen created a post,

    Archive & Delete Help Center Articles

    Completed
    1. Community
    2. Feedback on Guide

    Until recently, there has been the option to delete articles. With this change, https://support.zendesk.com/hc/en-us/articles/115000798448-Archive-and-restore-Help-Center-articles, there will be th...

    • Karis Thoresen
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    • 26 comments
    • 20 votes
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    Karis Thoresen commented,

    1. Guide
    2. ...
    3. Using the knowledge base in Help Center
    4. Analyzing help center search results

    The link to this article in https://support.zendesk.com/hc/en-us/articles/203908456-Using-Web-Widget-to-embed-customer-service-in-your-website#topic_pp3_pgd_bq is broken Why can't I drill down to t...

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