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Abdul Rahal

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Latest activity by Abdul Rahal
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    Abdul Rahal commented,

    Hi,  Can we also have the ability to see end user profile changes in the audit log, specifically email address changes, which I believe is excluded? If the downside to that is too much data is disp...

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    Abdul Rahal created a post,

    Changing Tickets Subject using triggers

    Not planned

    Dear developers, When a ticket field is blank Zendesk uses the first lines of the ticket to fill the subject field, this can sometimes be inappropriate data such as customer’s personal details. As ...