Rick
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Activity overview
Latest activity by Rick-
Rick commented,
How will this work with existing accounts? Since this wasn't available we just created basic end users with SSO so our directory has thousands of end users. If we turn provisioning on will it jus...
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Rick commented,
The error does not match because it's not a permission issue. Any agent can right-click and copy the broken images location and load in a different tab fine. Then when they refresh the original t...
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Rick commented,
Still the same issue here, no Firefox with no add-ons.
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Rick commented,
It would be appreciated if Zendesk could reach out on it's customers behalf to put pressure on this to be fixed. If that does not happen it will likely just be an endless loop of Microsoft saying ...
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Rick commented,
Same need here
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Rick commented,
Same here, it's not a permission issue or issue with hosting (since the files are hosted with Zendesk). If an agent is authenticated into the system any resources within a request should load when...
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Rick commented,
We are having the exact same issue as Rodney, has there been any solution found?
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Rick commented,
Has anyone figured out a way for an agent to forward an internal email in a 365/Outlook environment and have it assign to the original sender? For internal messages in this environment Outlook res...
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Rick commented,
Any updates on this? Really hurts our roll out plans not being available.
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Rick commented,
Is it possible to have a required custom form field (dropdown) auto populated from an optional custom user field (dropdown) and then if the user does not have that field force them to pick?