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Kedar

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Activity overview

Latest activity by Kedar
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    Kedar commented,

    Hi Dwight,  Thanks for your answer. That was helpful indeed. I will forward the same to our developer and we'll decide where to go from there or if we have further questions. Thanks,

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    Kedar commented,

    We are fully in control of our site. Front-end and back-end. It's built on Ruby on rails and a open source Ecommerce platform.   So just to confirm: you're saying there is no such plugin offered by...

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    Kedar commented,

    Hi Jessie,  We want to have it on our own website. I don't think we use Help Center much.  Is there a customizeable plugin that we could use? Or would we have to build our own form with multi-langu...

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    Kedar created a post,

    Can we have native customizeable contact form?

    Answered

    We want to have a "contact us" web-form on our site that creates Zendesk Tickets when submitted. We want this to happen even when Chat is enabled and agents are online. Would like for users to not ...

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    Kedar commented,

    Quick Question:  What does this mean (under common reasons for Facebook channel to become de-authorized):  The admin who has authorized the Facebook Page has revoked their Facebook session. Does ...

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    Kedar created a post,

    Zendesk Message Pricing

    We are on chat advanced and I was hoping to add the Zendesk Message feature to only one of our existing agents since we don't get enough messages on social media to justify bumping everyone on to c...