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Marcel Artner

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Recent activity by Marcel Artner Recent activity Votes
  • Knowledge Capture App - Settings

    Hallo Zendesk Community, warum ist es in der App Knowledge Capture App von Zendesk nicht möglich, dass auch der Text vom Ticket übernommen wird, sondern anhand der Vorlage der KB nur in die vorgetr...

  • General Signature for all Agents

    Hello, is there any solution for creating a signature for all support agents. In "settings" -> "agents" there is only a text-field for the signature. Is there any possibility to create a signature ...

  • Option to send Dashboards to an single Agent

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    Hello, it would be great, if there would be a option to send a Dashboard to a single Agent automatic per E-mail and not only to a Support Group.   Thanks in Advance.   Best Regards, Marcel Artner