Agnieszka Kulpinska
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Activity overview
Latest activity by Agnieszka Kulpinska-
Agnieszka Kulpinska commented,
Hi, Why are we learning that there are costs for routing as well (still trying to figure it out, how you calculate it as it is as clear as mood) or to be hones, why it nowhere says that this is Ze...
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Agnieszka Kulpinska commented,
Hi, it says in the guide here "Conditions for agents affect ticket fields that appear in the agent interface in Support. Conditions for end users affect ticket fields in forms that appear in the He...
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Agnieszka Kulpinska commented,
Hi, Nicole, yes, we did customised it too.
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Agnieszka Kulpinska commented,
I'd love to learn, how Zendesk helped Inna - I got the same issue and query.