Agnieszka Kulpinska

1. Talk
2. ...
3. Talk basics
4. Zendesk Talk number availability and pricing

Hi,  Why are we learning that there are costs for routing as well (still trying to figure it out, how you calculate it as it is as clear as mood) or to be hones, why it nowhere says that this is Ze...

• View comment
• Agnieszka Kulpinska
• Created December 01, 2019 15:09
• 1 vote

1. Support
2. ...
3. Tickets
4. Creating conditional ticket fields in Zendesk Support (Professional add-on and Enterprise)

Hi, it says in the guide here "Conditions for agents affect ticket fields that appear in the agent interface in Support. Conditions for end users affect ticket fields in forms that appear in the He...

• View comment
• Agnieszka Kulpinska
• Created September 27, 2019 12:24
• 0 votes

1. Support
2. ...
3. Web Widget
4. How do I change or set the language in the widget on my website?

Hi, Nicole, yes, we did customised it too.

• View comment
• Agnieszka Kulpinska
• Created September 20, 2019 20:25
• 0 votes

1. Support
2. ...
3. Web Widget
4. How do I change or set the language in the widget on my website?

I'd love to learn, how Zendesk helped Inna - I got the same issue and query.

• View comment
• Agnieszka Kulpinska
• Created September 20, 2019 18:07
• 0 votes