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Gerrit

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Latest activity by Gerrit
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    Gerrit commented,

    JJ Miclat, thank you for the update. Will there be any improvement regarding the added keystrokes needed to reach each macro using the keyboard? The added "back" means extra keystrokes for each mac...

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    Gerrit commented,

    While we can still use the arrows to move between macros, it is regrettable that now more keystrokes are needed. Instead of hitting enter for the first, most used option, to get to the same I need ...

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    Gerrit commented,

    Sorry I did not explain well enough. I am not referring to the minor differences between Insights and the Reporting section. What I was referring to is that recently the amount of touches is way of...

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    Gerrit created a post,

    Agent Touches count incorrect

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    Hello, What might trigger incorrect agent touches count? The count seems correct in some of the Insights results but not in the Reporting Overview that we more frequently use for daily stats. Ever ...