Lindsey M
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Activity overview
Latest activity by Lindsey M-
Lindsey M commented,
Hi Amy - not sure why but it is all showing up now! Thanks for your help!
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Lindsey M commented,
Why would the ticket status need to be deleted and not solved?
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Lindsey M commented,
I was able to create a report, but it only pulled in the 'your_field_label%' and not the trailing piece. Not really sure what I am missing?
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Lindsey M created a post,
Average Agent and End User Interactions
AnsweredI am trying to find an average of Agent and End User interactions - I can get a total count of public replies, but can't figure out how to get an average of either one.