Lindsey M

Total activity

8
Last activity

September 29, 2018 22:45
Member since

March 14, 2018 19:56
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0
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4

Activity overview

Latest activity by Lindsey M

Lindsey M commented, March 29, 2018 17:58
Hi Amy - not sure why but it is all showing up now! Thanks for your help!
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- Lindsey M
- Created March 29, 2018 17:58
- 0 votes
Lindsey M commented, March 26, 2018 18:29
Why would the ticket status need to be deleted and not solved?
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- Lindsey M
- Created March 26, 2018 18:29
- 0 votes
Lindsey M commented, March 21, 2018 21:47
I was able to create a report, but it only pulled in the 'your_field_label%' and not the trailing piece. Not really sure what I am missing?
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- Lindsey M
- Created March 21, 2018 21:47
- 0 votes
Lindsey M created a post, March 18, 2018 18:23
Average Agent and End User Interactions
Answered
1. Community
2. Support Q&A
I am trying to find an average of Agent and End User interactions - I can get a total count of public replies, but can't figure out how to get an average of either one.
- Lindsey M
- Created March 18, 2018 18:23
- 5 followers
- 2 comments
- 0 votes

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