Gaëtan Tobie-Echeverria
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Recent activity by Gaëtan Tobie-Echeverria-
hello Brett, The link is not working anymore, would you please update it? Thank you in advance
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hello, with Insight being deprecated, we'd love to see a lot of stuff in a dedicated guide dataset in Explore. Here is our wish list even if we are far from Christmas : number of view per article ...
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very manual procedures compare to the automated sync. Please strongly consider the need for attachments in the SFDC <> Zd integration.
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hello Anika Rani you mention a workaround for attachments four months ago As a workaround, you could consider having the attachments URL loaded into a custom ticket field, and this URL field can be...
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Thank you for the quick answer. I do have a follow-up question: in the widget is it possible to search in the tickets instead / or next to the search for articles ?
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hello, any item in the roadmap to get the search of the tickets with the search of the articles ?
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hello, not exactly the same behavior but we experience slowness on the dashboard. It loads slowly and sometimes can take a while to update. I have also try a different browser, I have try the priva...
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hello, we did not enable comments for articles, so how do I remove the option to follow New Articles and comments
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All good. Thank you. if possible, please mention this more clearly in the article.
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hello, I have an agent in the teams who has no access to Manage > people menu so she can't assume identity. What do you mean by "any agent with rights to edit user profiles" .I do not see such opt...