Dmitry Savelyev

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Latest activity by Dmitry Savelyev
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    Dmitry Savelyev commented,

    Hello team, Is there any way to change the standart template of "closure" comment when merging the tickets? E.g when you do merge, the template sent to a customer needs to be different from standar...

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    Dmitry Savelyev commented,

    Hello Nicole, is there any beta test of this functuiality inside Zendesk happing now? What can be soultion for me if I do not have developer's resources levaraging API... I also need this tickets' ...