Justin Hall
Proprietor of bud.com
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Total activity26
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Last activity
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Activity overview
Latest activity by Justin Hall-
Justin Hall commented,
Thanks for this guide. One thing I can't find online anywhere: Is it possible to add a new contact from an email by forwarding that email to Zendesk Sell?
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Justin Hall created a post,
Can new tickets from SMS populate the subject line with SMS text?
Currently new tickets created by SMS text messages have a subject that looks like this:"Message from: Text user: +14155551212" There is nothing there for quickly seeing what the issue is. It wou...
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Justin Hall commented,
Thanks for this explanation! It would be good to have some way to upload a CSV of products; I suppose if that was something you offered at this time, you would have mentioned it here in this docume...
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Justin Hall commented,
Hi Jordan - I don't have a screenshot where the string of the phone number is being displayed. This was a leap of faith - I set up the triggers as I showed above, and since then, all my incoming SM...
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Justin Hall commented,
Okay after searching yesterday, based on this guide to routing Talk calls, our bud.com team seems to have found a solution: create a text Trigger that will allow parsing of incoming texts based on ...
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Justin Hall commented,
Okay after searching yesterday, based on this guide to routing Talk calls, our bud.com team seems to have found a solution: create a text Trigger that will allow parsing of incoming texts based on ...
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Justin Hall commented,
Agree Greg - this is critical, thank you for this request! It's similar to the "Tag texts based on number texted" request from early 2020. There was an official ZenDesk post early in 2019 "Can I ro...
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Justin Hall commented,
Agree Nina - this is a key feature, thank you for this request! It's similar to the "Ability to see the number a text was received at" request from late 2019. There was an official ZenDesk post ear...