Francois S
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Total activity74
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes25
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Subscriptions24
Activity overview
Latest activity by Francois S-
Francois S commented,
How can we force the webwidget to look only in 1 language ? Because this remark says that it looks into all the languages if I understand it correctly... But in zendesk guide we can't give differe...
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Francois S commented,
This code seems to work for me. But I have further questions: 1. When as an admin i'm in status "INVISIBLE" I receive the notification of the chats... > No other user online... 2. I'm unable to se...
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Francois S commented,
I can only say that what is said above is correct. Should be standard Zendesk, clearly lack of Service Management knowledge of the Zendesk Team. Having to deal with "self made" triggers isn't a so...
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Francois S commented,
Should be standard Zendesk. This shows the lack of Service knowledge coming from Zendesk...
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Francois S commented,
After 6 years still no solution ?
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Francois S commented,
Is it possible to add the dynamic content for sending mails to customers in the correct language ? For example web widget used, FR-BE > So the mail sent to the customer to say the ticket is create...
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Francois S commented,
Any other solution for companies working internationally ? We have a Zendesk Guide for 22 Countries, each country has a different page (language). But the URL redirects only to 1 language, and the ...
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Francois S commented,
Any idea, how the abandonned calls reacts ? We have 5 phone numbers, for 1 of the phone numbers the abondonned calls ticket creation is active. What will the behavior be? To who will the crea...
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Francois S commented,
my vote too, after 7 years...
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Francois S commented,
FYI Zendesk, is performing an BETA to solve this issue. I have subscribed to this Beta but didn't received any news about it. Is it active, not active ? I don't know. But you can maybe also Subsc...