Joel Buaron

Total activity 16
Last activity May 13, 2016 18:14
Member since April 29, 2015 17:09

Following 0 users
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Votes 1
Subscriptions 9

Activity overview

Latest activity by Joel Buaron

Joel Buaron commented, May 13, 2016 18:14
anyone able to identify how the Guided mode what ticket to show first? It seems it is the based from creation date or updated date? When I create test tickets (e.g ticket 1, ticket 2, ticket 3) a...
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- Joel Buaron
- Created May 13, 2016 18:14
- 0 votes
Joel Buaron commented, April 29, 2016 16:17
Hi, Not sure if anyone already ask this and my use case is I want to identify how many tickets is assigned to an agent? So we have a custom view (or you can click on the Agents dashboard) and th...
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- Joel Buaron
- Created April 29, 2016 16:17
- 2 votes
Joel Buaron commented, February 23, 2016 01:07
+1 for this feature
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- Joel Buaron
- Created February 23, 2016 01:07
- 0 votes
Joel Buaron commented, January 19, 2016 02:23
anyone able to figure out how to resize the image url? I can link the image and its URL but its too huge so i wonder if there is a way to resize it
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- Joel Buaron
- Created January 19, 2016 02:23
- 0 votes
Joel Buaron commented, October 28, 2015 23:37
This is really great and if I can mix things up, can I add a Tag to the custom metric so that I can classify the results more? Something like: SELECT COUNT(Ticket ID) where Ticket Tag = x The r...
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- Joel Buaron
- Created October 28, 2015 23:37
- 0 votes
Joel Buaron commented, July 13, 2015 21:40
+1
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- Joel Buaron
- Created July 13, 2015 21:40
- 2 votes

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