Marc Ramaekers
Voice Ops Engineer within Booking.com. Mainly busy with processes and service alarms to improve quality.
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Total activity6
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Last activity
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Activity overview
Latest activity by Marc Ramaekers-
Marc Ramaekers commented,
@Brett, In reply to your question if I have an extension running that could cause the issue, I have to reply with a counter question; how would I know? Of course I have extensions running, but n...
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Marc Ramaekers commented,
I have this problems, but all the suggested causes are not applicable. I have this almost every morning, but only 1 time. A reload up front doesn't help. After getting this error I retry to save a...
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Marc Ramaekers commented,
+1 Due to GDPR rules there are certain tickets (mainly fraud investigations) where we are obliged to restrict ticket access to a select few people. As Zendesk still (as the first requests were al...