Steve Weber

  • Total activity 4
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 2

Activity overview

Latest activity by Steve Weber
  • Avatar

    Steve Weber created a post,

    Knowledge Article Templates

    Hi, I have 2 knowledge article templates setup using the knowledge capture app. This works great when you are starting with a ticket. How can those same templates be used if the agent doesn't start...