How can I change the font size of Ticket Form titles in the web widget? Our titles are a bit long and cut off within the widget at the moment.
All of a sudden this code stopped working for us, any idea why?
Why is my theme not saving when I paste the conditional fields code in the document head code? I am receiving this error: "Failed to save theme. We were unable to save your theme."
Is it possible to add conditional text based off which drop-down option a user selects in a custom field? For example, a drop down has three options. Select Option A and be shown a message.
Why aren't tickets getting unassigned when an agent is marked out of office with the app? Seems like the functionality is broken. Issue A - When marking agent OOO, their open tickets do not get ass...
^ Actually I figured this out, but now I have a different question. Why would the dynamic content be rendering for 4/5 languages selected? We have English, Spanish, French, German, and Portugese en...
I have the same question as Vassilios in this thread. I'm looking to use a dynamic content placeholder for the attachment description. Do I need to put any code in the JS tab? I am entering the fol...
Is it possible to use localization to translate a specific Zendesk form? I'm thinking field names and descriptions.
Is it possible to pull the phone number friendly names into Insights so we're not filtering by 20 random phone numbers without names?
Is it possible to see this dashboard for a wider date range than just today?