Avatar

Tracy Johnson

  • Total activity
    12
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    7
  • Subscriptions
    3

Activity overview

Latest activity by Tracy Johnson
  • Avatar

    Tracy Johnson commented,

    Earlier comment stated that "you can create a View that shows any tickets that are approaching a breach in a timeframe you determine."This is not true.  You still can't get down to minutes.  When y...

  • Avatar

    Tracy Johnson commented,

    Once I've created a report as you describe above, how do I add that to the Reports tab so that my agents can view the report?