Sushant Awalekar
Zendesk Solution Engineer
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Total activity216
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Last activity
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Activity overview
Latest activity by Sushant Awalekar-
Sushant Awalekar commented,
Jasen Nemeth Samford You can exclude the contact page link from a specific article using the helper below <div class="article-more-questions"> {{#isnt article.id 360004349736}} {{request_call...
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Sushant Awalekar commented,
ThanosYes, this is possible with some modification in the code I posted earlier. you can compare your values in multiple if conditions and display custom descriptions accordingly.
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Sushant Awalekar commented,
ThanosTry this <script> $("#request_custom_fields_360038742212").change(function(){ $(".custom_txt").remove(); let dd_val = $('#request_custom_fields_360038742212').val(); if(dd_v...
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Sushant Awalekar commented,
Hi Thanos,You can simply add the above code in new_request_page.hbs and that's it!Please change the custom field value and make sure you add the code inside the script tag as shown in the sceenshot...
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Sushant Awalekar commented,
James SmythI haven't tried with Axios yet. but I have used attachment API in python scripts and it works as expected. you can give try with the postman client and check if that works for you and th...
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Sushant Awalekar commented,
Vaishali KirpekarYou need to add some custom CSS to format your icons and display them in one row.
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Sushant Awalekar commented,
Hi Vaishali KirpekarWelcome to the zendesk community!!You need to define category ids in the categories block and then insert the icons. Try this code <section class="section hero"> <div class="...
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Sushant Awalekar commented,
Hi Abdul Khader,The above article code looks fine but It seems you are testing directly in the code editor and hence it's not working for you you can try publishing the article and then check for l...
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Sushant Awalekar commented,
Hi Sam Billings Welcome to zendesk community!! Yes, You can integrate WhatsApp with zendesk. you can find more detail in this article Setting up your WhatsApp channel Hope this helps!!-sushant
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Sushant Awalekar commented,
Francois SYou can try this workaround to get the locale names and then use in above code to replace language labels.Paste the below code snippet in your footer.hbs file and then preview the theme t...