Sushant Awalekar
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Total activity117
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Last activity
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Member since
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Votes33
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Activity overview
Latest activity by Sushant Awalekar-
Sushant Awalekar commented,
Hi Amit, I am not sure but I believe some syntax highlighting and formatting tools(again it depends whether you email client supports rich content or not) may help your customers to send code and z...
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Sushant Awalekar commented,
Hi Peter Trebek,Currently, there isn't any native way to refresh the views and dashboard automatically. I'm aware that you already visited this article and expressed your interest in auto-refreshIf...
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Sushant Awalekar commented,
Hi Amit, You can use the code block option from rich text formatting options which will help you to separate your message and formatted code(zendesk doesn't format code for you so you can use som...
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Sushant Awalekar commented,
Hi Pavel Trávníček Welcome to the Zendesk Community!Some Microsoft 365 accounts default to block automatic email forwarding as part of their outbound spam protection. If external forwarding is disa...
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Sushant Awalekar commented,
Hello Craig,This is outside of zendesk question, I would encourage you to post this in googledrive community as I see there are some active threads around it.I am aware the if the linked sheet is i...
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Sushant Awalekar commented,
Hi, Welcome to zendesk community!!! No worries,You can find your account by email. Just enter the email you used to setup https://10000ex.zendesk.com Please check out this link to get to your acc...
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Sushant Awalekar commented,
Hi Stephen,You can check users last sign-in under user profile (see bottom left ) But there isn't any track of unsuccessful login attempts. Hope this helps!Stay safesushant
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Sushant Awalekar commented,
Hello Marco,You can try adding the below code in your template to include an HTML file from the assets folder.replace asset URL <div id="asset-menu-html"></div><script>$(function(){$("#asset-menu-h...
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Sushant Awalekar commented,
Hello Kate,I am not sure of the workaround so I think its 'no' until any of the below conditions are false. The placeholder will not work if ALL three of the following are true: The recipient is a...
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Sushant Awalekar commented,
Hello Mary, Here are the answers to your questions Can this 2nd Help center be restricted to just a particular group of users?No How do we differentiate these users from users in the 1st Help Cen...