Sushant Awalekar

1. Community
2. Integrations and Apps Q&A
3. Uploading attachment using JavaScript

James SmythI haven't tried with Axios yet. but I have used attachment API in python scripts and it works as expected. you can give try with the postman client and check if that works for you and th...

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• Sushant Awalekar
• Created April 05, 2021 16:36
• 0 votes

1. Community
2. Guide Q&A
3. How can I re-order/organize my category block buttons?

Vaishali KirpekarYou need to add some custom CSS to format your icons and display them in one row.

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• Sushant Awalekar
• Created April 03, 2021 15:28
• 0 votes

1. Community
2. Guide Q&A
3. How can I re-order/organize my category block buttons?

Hi Vaishali KirpekarWelcome to the zendesk community!!You need to define category ids in the categories block and then insert the icons. Try this code  <section class="section hero"> <div class="...

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• Sushant Awalekar
• Edited April 02, 2021 07:42
• 0 votes

1. Community
2. Guide Q&A
3. Jumps to section using anchor link is not working

Hi Abdul Khader,The above article code looks fine but It seems you are testing directly in the code editor and hence it's not working for you you can try publishing the article and then check for l...

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• Sushant Awalekar
• Created March 31, 2021 14:59
• 0 votes

1. Community
2. New members: start here
3. Can it integrate with Whatsapp?

Hi Sam Billings Welcome to zendesk community!! Yes, You can integrate WhatsApp with zendesk. you can find more detail in this article Setting up your WhatsApp channel Hope this helps!!-sushant

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• Sushant Awalekar
• Edited March 31, 2021 08:47
• 0 votes

1. Guide
2. ...
3. Help Center customization
4. How can I edit the labels displayed in the language dropdown menu in my Help Center?

Francois SYou can try this workaround to get the locale names and then use in above code to replace language labels.Paste the below code snippet in your footer.hbs file and then preview the theme t...

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• Sushant Awalekar
• Edited March 25, 2021 16:28
• 0 votes

1. Community
2. Chat Q&A
3. Help Centre Chat Auto-Populate name, email fields from Redirection

rishabhThis should work if you add the above snippet in the header.hbs file

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• Sushant Awalekar
• Edited March 24, 2021 16:59
• 0 votes

1. Community
2. Chat Q&A
3. Help Centre Chat Auto-Populate name, email fields from Redirection

rishabhWhere you have added the web widget?

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• Sushant Awalekar
• Created March 24, 2021 16:42
• 0 votes

1. Community
2. Chat Q&A
3. Help Centre Chat Auto-Populate name, email fields from Redirection

Hi rishabhYou should be able to auto-populate name and email with the help of web widget API <script type="text/javascript"> zE(function() { zE.identify({ name: 'John Citizen', em...

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• Sushant Awalekar
• Created March 24, 2021 16:02
• 0 votes

1. Community
2. Support Q&A
3. Unable to set ticket_form_id via REST API

Mohamed T. IbrahimThis is strange,I am not sure what else preventing it.

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• Sushant Awalekar
• Created March 23, 2021 13:21
• 0 votes