Nicky Lilja
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Total activity135
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes61
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Comments
Recent activity by Nicky Lilja-
Hi , Maybe what I see has to do with the AVG(votes) vs SUM(votes) but then I don´t understand it. When I have: -SUM(views) & SUM(votes) as metrics. Then I get similar result as mentioned by Amy...
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Thank you Maggie for the idea, I will try to do something similar then. When it happens :)
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Thank you for posting this idea! , I agree with you, now we have a long list where the user segment to be used 90% of time lowest on the list. Great to be able to Drag and drop in the list, to re-...
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Hi Gerard, I love the Knowledge Capture app and use it to track links and created articles from it. By using Zendesk Explore I can build many different reports. I really like your idea of not bei...
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Done :) For the next users reading this, if you also agree you can vote here @mention someone even if this user has not yet commented or posted anything
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I agree with Nicole, and here is some info on how we do it. Hope it can help. We use the spam filter as content moderation, meaning that it´s only some of our content that gets caught in the filte...
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This article answered my question, as I was trying to @mention someone but could not get the user to appear. I think it would be good if you can @mention someone even if this user have not yet com...
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Hi Nicole S. , have you found someone :)? and do you recommend me to post a new post somewhere? thanks:)
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Thank you Nicole, eager to hear more :) .
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Hi Nicole S. I am aware that maybe this is in the wrong place, however when I search for what I am looking for this is the closest I get:). So here it goes. We currently have a closed help center ...