Nicky Lilja

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Recent activity by Nicky Lilja Recent activity Votes
  • Follow spam filter - not notifying?

    Hi community.  I want to check if it is only me noticing that I do not always get an email when someone got stuck in the spam filter?  I cannot reproduce it until someone gets stuck in the filter, ...

  • @mention someone even if this user has not yet commented or posted anything

    Hi, I am a frequent user of the @mention feature, as I use it to engage our community users and bring them into discussions.  However, this feature would be even more useful and valuable if it was ...

  • View level of Permission in help center articles

    My Agents and light agents would like a more simple way to see who can access (view) this article in the help center front-end. Instead of needing to click edit article and check the Article settin...

  • Content Cues

    Hi everyone.  I started looking into Content Cues more in detail now to improve our  knowledge base and apply more of an knowledge intelligence approach. I love the Content Cues feature but: I have...