Madison Davis
- Total activity 159
- Last activity
- Member since
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- Followed by 9 users
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Activity overview
Latest activity by Madison Davis-
Madison Davis commented,
Hi Chris! Just to make sure, are you referencing the dropdown menu in the top navigation bar that lets you switch between Help Centers? If so, that functionality could certainly be recreated in ano...
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Madison Davis commented,
Hi, Tim! The update was just to our own Help Centers (support.zendesk.com and some of the others you see in the "Help Centers" dropdown at the top of this page!). We don't have any plans ...
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Madison Davis created an article,
Why do I get an "access denied" error?
Problem Why am I seeing this error message? "Access Denied. You do not have access to this page. Please contact the account owner of this Zendesk for further help?" Solution This error m...
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Madison Davis commented,
Hi Abdul, could you refresh the page and let us know how it looks?
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Madison Davis commented,
Thanks for flagging that, Abdul! We're investigating.
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Madison Davis commented,
Thanks for your patience, Jacob. Could you refresh the page and attempt again?
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Madison Davis commented,
Thanks for reporting that, Jacob! We're taking a look right now. Update to come momentarily!
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Madison Davis commented,
Hi Niels! If you install an app and make it available for your agents, it will appear for them automatically. Different apps appear in different places throughout the product, so you may find the i...
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Madison Davis created an article,
Updates to the Zendesk Help Centers
Welcome to our updated Help Centers! We've made changes to our look and feel to make it easier for you to find answers to your questions and get the information you need more quickly. Note that no ...
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Madison Davis commented,
Hi Peter! Unfortunately, On-Hold is currently an account-wide setting that can't be enabled or disabled for individual brands.