Madison Davis

Total activity 176
Last activity March 22, 2019 19:36
Member since November 17, 2015 21:24

Following 0 users
Followed by 21 users
Votes 37
Subscriptions 58

Activity overview

Latest activity by Madison Davis

Madison Davis commented, March 21, 2019 17:10
Hey Scott! If your products are totally separate and meant to be used separately (no overlap between them), I'd say Multibrand is the right course of action. Multibrand indeed allows you to create ...
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- Madison Davis
- Created March 21, 2019 17:10
- 0 votes
Madison Davis created an article, March 07, 2019 19:16
How should I structure articles for Answer Bot?
1. Advice and troubleshooting
2. Answer Bot
Question How should I structure articles for Answer Bot? What does an article need to be compatible with Answer Bot? Answer Wherever possible, an article should be about a single issue with a sin...
- Madison Davis
- Edited March 08, 2019 13:58
- 2 followers
- 0 comments
- 2 votes
Madison Davis commented, February 13, 2019 15:06
I've been thinking about your question, Daniel, and one option is to create a trigger that looks at keywords in the ticket title: However, I recognize that in complex content ecosystems this would...
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- Madison Davis
- Created February 13, 2019 15:06
- 1 vote
Madison Davis commented, January 23, 2019 21:10
Hi Michelle! Unfortunately, the Ticket to Help Center app is no longer available. It was a Zendesk Labs app, meaning it was created experimentally, and is no longer being developed. The Knowledge C...
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- Madison Davis
- Edited January 23, 2019 21:11
- -1 votes
Madison Davis commented, December 14, 2018 17:47
Hi Chris! Just to make sure, are you referencing the dropdown menu in the top navigation bar that lets you switch between Help Centers? If so, that functionality could certainly be recreated in ano...
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- Madison Davis
- Created December 14, 2018 17:47
- -1 votes
Madison Davis commented, December 06, 2018 14:30
Hi, Tim! The update was just to our own Help Centers (support.zendesk.com and some of the others you see in the "Help Centers" dropdown at the top of this page!). We don't have any plans ...
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- Madison Davis
- Created December 06, 2018 14:30
- 1 vote
Madison Davis created an article, November 19, 2018 23:08
Why do I get an "access denied" error?
1. Advice and troubleshooting
2. User access and security
Problem Why am I seeing this error message? "Access Denied. You do not have access to this page. Please contact the account owner of this Zendesk for further help?" Solution This error m...
- Madison Davis
- Edited November 21, 2018 20:26
- 2 followers
- 0 comments
- -5 votes
Madison Davis commented, November 15, 2018 21:51
Hi Abdul, could you refresh the page and let us know how it looks?
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- Madison Davis
- Created November 15, 2018 21:51
- 6 votes
Madison Davis commented, November 15, 2018 19:55
Thanks for flagging that, Abdul! We're investigating.
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- Madison Davis
- Created November 15, 2018 19:55
- 0 votes
Madison Davis commented, November 15, 2018 16:13
Thanks for your patience, Jacob. Could you refresh the page and attempt again?
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- Madison Davis
- Created November 15, 2018 16:13
- 3 votes