Bianca Duma

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Latest activity by Bianca Duma
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    Bianca Duma commented,

    Hi,   If we are ok with the change and don't have a template to edit, do we still need to remove the text {{ticket.comments_formatted}} from the trigger, or if we leave it as is it will just automa...

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    Bianca Duma commented,

    Hi!  In relation to GDPR, it would be very useful for us if we could delete the attachments only. On your informative document about GDPR it says that this can only be done by deleting the whole ti...