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Sean Kearns

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Activity overview

Latest activity by Sean Kearns
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    Sean Kearns commented,

    Hi Ben, Thanks for the reply.  I'm looking for a Like expression.  Example is, "Size" Like "Size::L".  I'm looking to trigger an action for all such matches.

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    Sean Kearns commented,

    Our users submit via ZD forms.  Locations are a hierarchical drop-down list, broken out by Bizdiv::Province::City  etc...   How do i query field contents as a trigger condition upon form submission...

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    Sean Kearns created a post,

    Active Directory and O365 integrations

    Answered

    Hello Zendesk Team - We would like have Zendesk pull (powershell get-aduser) AD user properties into Zendesk user fields so agents may better validate user identity.  -We would also like to have ag...

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    Sean Kearns commented,

    Good day, I'm following up to see if any progress has been made with nested ticket selection.  Goal being to clean up form selection for the end-user.  We have many forms because Accounts Payable, ...