Duke Oliver
I'm the UI/UX designer for Exago Inc!
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Total activity118
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Last activity
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Activity overview
Latest activity by Duke Oliver-
Duke Oliver commented,
Heya! I love this tool, but am having an issue. Only about half of our articles get backed up (I'm using v0.6). The ones not getting backed up seem to be random, though I wonder if it's related to ...
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Duke Oliver commented,
Depends on what kind of border, though it would most likely be the css "border" property instead of the "box-shadow" property. For example, .markdown img { border: 1px solid black;} You can read...
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Duke Oliver commented,
Glad you could get it working, Elizabeth. Zendesk's new agent panel now being docked at the top of the page semi-borked my own sticky footer, which I'll detail here in the near future for anyone el...
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Duke Oliver commented,
Is it possible for you to share an example word or excel doc? I'm interested in the issue because my team is about to do something similar. If you're uncomfortable with posting an attachment here, ...
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Duke Oliver commented,
Hi Sonia, I've typed up a couple of responses to this in the past, which may provide more clarity on what you're able (and not able) to do: https://support.zendesk.com/hc/en-us/community/posts/2075...
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Duke Oliver commented,
Hi Alex, You can definitely toss me your site name at dkisch@exagoinc.com and I'll take a look at it! After that I'll likely post my findings here, as a reference for anyone that comes across this ...
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Duke Oliver commented,
I was under the impression that a ticket going from Pending to Open via a requester's response was a non-configurable option, and as such should happen automatically. Does your previous IT director...
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Duke Oliver commented,
On your zendesk home page, when you log in as a manager/administrator, you'll see this popup in the bottom-right corner: Clicking "customize design" will bring up this screen on the left-hand side...
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Duke Oliver commented,
Hi Jake, with some fiddling it seems to have worked! If both .removes are replaced with .hide, it will cause every item in the nesty-input to disappear. But if I replace only the first .remove with...
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Duke Oliver commented,
Hi Jake, This is great! It allows me to have a subtle "report a site issue" form in my company's footer, but not have it appear among our important ticket forms in the "submit a request" dropdown. ...